We live in interesting times. Eberl Iron Works, Inc. is open, and we are working with modified working hours. We are applying best practices to keep our workforce and their families healthy. Our state, federal and local governments have mandated that we reduce our operating workforce by 50%. We continue to monitor the ongoing COVID-19 situation and will continue to act accordingly to new mandates and government requirements as they are implemented.
Eberl Iron Works, Inc. invested in technology, years ago, to operate our inside sales and customer service department remotely. Requests for quotes, orders and order updates will continue as normal. Many in our supply chain have provided updates on their business plans and product supply availability. Currently, there are no interruptions.
All of our customer service personnel are copied on these communications as soon as they are received. If you have any questions regarding product supply or orders currently placed, please reach out to your representative for additional information. Currently, most manufacturers are not seeing a disruption in supply.
For the protection of all our people, we are asking customers and business partners alike not to visit our facility. If you need to pick up an order let us know in advance and we will plan for loading and unloading (716) 854-7633.
Eberl Iron Works, Inc. looks forward to keeping our business with you as smooth as possible, and we look forward to a return to normalcy.
Eberl Iron Works, Inc. can provide more information on our capacities. Please reach out to your sales or customer service representative. We will keep you up to date as more information becomes available.